CLX Capture Strategy / Ecommerce Patient Orders
Practices have the ability in CLX to determine their own product pricing. You may even have different pricing structures for products ordered within the of...
Tue, 15 Jun, 2021 at 12:45 PM
A “best practice” is to utilize the patient’s full insurance benefit when they are in the practice, as benefits cannot be applied to reorders or subsequent ...
Tue, 15 Jun, 2021 at 12:46 PM
Rebates are a great tool to sell more annual supplies. If a patient does not purchase an annual supply, they forfeit the benefit of the rebate. A great to...
Tue, 15 Jun, 2021 at 12:49 PM
As soon as a new rebate becomes available from the manufacturer, we update it on CLX.
Tue, 15 Jun, 2021 at 12:50 PM
Yes, your practice will receive a custom link to place on your website so you can begin to capture sales directly from your website.
Tue, 15 Jun, 2021 at 12:51 PM
Yes, patients receive an email notification with a copy of their receipt once the charge is successful.
Tue, 15 Jun, 2021 at 12:51 PM
All order statuses are listed on your CLX Dashboard, including credit card transaction failures.
Tue, 15 Jun, 2021 at 12:52 PM
The money will be direct deposited into your bank account within 2-3 business days after your distributor ships the lenses out. You can verify this informa...
Tue, 15 Jun, 2021 at 12:53 PM
Within CLX, you can view your patient transactions in the credit card transaction report. This report provides the patient name, amount spent, and where th...
Tue, 15 Jun, 2021 at 12:54 PM
All patient e-commerce orders via CLX’s marketing features (Subscription, Reorder, Patient Protect, or Webstore) are directly shipped to patients.
Tue, 15 Jun, 2021 at 12:54 PM